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Crafted with Experience and Precision

Each piece is made to order in Australia, bringing together modern jewellery-making technology and time-honoured craftsmanship. At the heart of every creation is our Master Jeweller, whose more than 20 years of experience guides the skilled making of each piece.

From precision design and casting to meticulous stone setting, finishing and final inspection, every detail is carefully considered to achieve exceptional quality, balance and beauty.

Made with intention. Finished with care. Created to be treasured.

Each Arlena piece is made to order and carefully inspected before dispatch. Your estimated delivery timeframe is shown above, and tracking details will be provided once your order is on its way.

Eligible pieces may be returned within 30 days of delivery, subject to the conditions outlined in our Returns & Exchanges Policy. Personalised or bespoke pieces may not be eligible for change-of-mind returns.

For full information on delivery, return eligibility and return shipping, please see our Shipping & Delivery Policy and Returns & Exchanges Policy.

All Arlena creations are backed by our Limited Lifetime Warranty against manufacturing defects.

We also offer complimentary lifetime jewellery care, including professional cleaning, inspection of settings and stone security, and stone tightening where required and technically appropriate.

Please refer to our Limited Lifetime Warranty for full coverage, exclusions and care details.

Q: What is the difference between Lab Grown and Natural Diamonds?
A: Lab grown diamonds are chemically, physically, and optically identical to mined diamonds. They are real diamonds created in highly controlled laboratory environments rather than mined from the earth.

Q: Can I change my backing style after ordering?
A: Yes, if you choose Butterfly or Screw Back and find it uncomfortable, you can return them within 30 days and we will modify the backing style for you free of charge.

Q: Are your earrings hypoallergenic and suitable for sensitive ears?
A: Yes. All our earrings are crafted from solid 10K, 14K, 18K gold or platinum with no nickel or harmful alloys, ensuring maximum comfort for daily wear.

Q: Can I customize other gemstone shapes or sizes?
A: Absolutely! We specialize in custom designs. Please click "Book A Consultation" to speak with our design team.